WhatsApp Marketing

10 Great Examples of Brands Using WhatsApp For Marketing

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As the world moves towards digital transformation,Β digital marketing services are becoming increasingly popular among businesses of all sizes. WhatsApp is one of the most popular messaging apps available, and it’s a great way to stay connected with customers and market your brand.Β In this post, we’ll discuss 10 great examples of brands that have used WhatsApp for marketing and how they achieved success. Whether a large corporation or a small business, you can use these examples as inspiration for your digital marketing services.

Why do brands use WhatsApp for Marketing?

In recent years, WhatsApp has become aΒ powerful tool for brands to reach customers and engage with them. WhatsApp also offers marketers a great opportunity to create personalized messaging experiences. Brands can use the platform to send targeted messages, personalized content, discounts, and promotions directly to their customers. This helps to build a deeper relationship between the brand and the customer.

WhatsApp is an excellent tool for brands to use for marketing purposes. It allows them to reach out directly to their customers and create an experience tailored to the individual’s needs. It also gives brands valuable insights into their campaigns’ performance and helps them build long-term customer relationships.

10 Great Examples of Brands Using Whatsapp For Marketing

With more than 1.5 billion users worldwide, WhatsApp has become a go-to platform for brands looking to connect with their customers in a more personal way., WhatsApp is a potent tool for businesses. Here are ten great examples of how brands are usingΒ WhatsApp for marketing:

  1. Unilever

    Unilever is one of the world’s largest consumer goods companies and has been using WhatsApp significantly. In India, Unilever launched a campaign called ‘Help a Child Reach 5’ to help raise awareness of child mortality and nutrition. Through WhatsApp, Unilever encouraged people to donate money to the cause and forwarded this message to all their contacts.

    Brands Using WhatsApp For Marketing

    Unilever also used WhatsApp to interact directly with customers by offering advice and product information. They created a unique number that customers could contact, asking questions about Unilever products and getting answers from a live agent. This helped Unilever reach a much wider audience and has been hugely successful.

  2. Adidas

    Adidas is one of the world’s most recognizable sports brands, so it’s no surprise they’re utilizing WhatsApp for marketing purposes. In India, Adidas created a WhatsApp-based campaign to help connect consumers with the brand and to provide customers with exclusive offers. Through this campaign, customers were given a chance to purchase exclusive products, limited editions, and custom sneakers.

    Brands Using WhatsApp For Marketing

  3. Netflix

    Netflix has been at the forefront of digital marketing, and they’re no strangers to using WhatsApp for marketing purposes. Netflix recently launched its Netflix Live feature, which allows subscribers to join group video chats with their favorite Netflix stars. The stars host the discussions, and users can ask questions about upcoming movies, chat with their famous actors, and more.

    Brands Using WhatsApp For Marketing

  4. Lenskart

    Lenskart is a leading Indian e-commerce portal for eyewear and contact lenses, selling prescription and non-prescription glasses. TheyΒ started using WhatsApp for their marketing efforts in 2018. Lenskart leverages WhatsApp’s features to provide customers with product information and promotional offers.

    Brands Using WhatsApp For Marketing

    Lenskart is an excellent example of how brands can use WhatsApp for marketing. With its broad reach and automated features, WhatsApp provides brands with the perfect platform to engage with customers and drive sales.

  5. Burger King

    Burger King is one of the world’s most recognizable fast food chains, and they’ve embraced WhatsApp as a tool to communicate with their customers. In 2018, they launched a promotional campaign that allowed customers to order Whoppers via WhatsApp. Customers could send a message to Burger King’s official WhatsApp account and receive their order through a delivery service.

    Brands Using WhatsApp For Marketing

    Burger King also uses their WhatsApp account to promptly respond to customer inquiries and complaints. Through this messaging platform, Burger King has increased customer engagement and loyalty and brought new customers into the fold.

  6. Domino’s Pizza

    Using WhatsApp for marketing, Domino’s has created an efficient and engaging customer experience. They are not only increasing customer satisfaction but also improving their bottom line. This is just one example of how brands can leverage the power of WhatsApp to reach a larger audience and improve customer service.

    Brands Using Whatsapp For Marketing

  7. Flipkart

    Flipkart is one of the most popular e-commerce websites in India. The company has used WhatsApp as part ofΒ digital marketing strategy since 2017. They use WhatsApp to promote their products, send reminders to customers about their orders, and even provide customer service.

    Brands Using Whatsapp For Marketing

    Flipkart customers can add their contact numbers to Flipkart’s WhatsApp group and receive updates regarding the latest products and offers. The company also offers customer support via WhatsApp to quickly resolve queries and issues.

  8. Hellmann’s Mayonnaise

    Hellmann’s Mayonnaise is one of the most popular condiments around the world. And they’ve taken their marketing efforts to the next level with WhatsApp. In 2018, Hellmann’s created a chatbot for their Brazilian consumers that enabled them to order products and access nutritional information about their food.

    Brands Using Whatsapp For Marketing

  9. KFC

    KFC is a popular fast-food restaurant that uses WhatsApp for digital marketing services. In 2019, KFC launched a WhatsApp-based loyalty program in India. The program offered customers the opportunity to purchase meals and earn points for each purchase. Points could then be redeemed for discounts or other rewards.

    Brands Using Whatsapp For Marketing

  10. NIKE

    Nike is one of the biggest and most recognizable brands in the world. It’s no surprise that they are using WhatsApp for marketing. Nike has been using WhatsApp for many years, focusing on providing customers with engaging content and exclusive offers.

    Brands Using Whatsapp For Marketing

    By creating a dedicated WhatsApp channel, Nike makes it easier for customers to stay up-to-date with their latest collections, deals, and discounts. They also encourage customers to interact with them through WhatsApp by offering special rewards and giveaways. This way, they can keep their followers engaged and excited about their brand.


When it comes to marketing, WhatsApp can be a potent tool. Companies of all sizes can benefit from leveraging the reach and potential of this popular messaging platform. From automated customer support to creative campaigns, there are countless ways to leverage WhatsApp for marketing success.

The ten examples outlined above showcase how effective this messaging platform can be for businesses of any size. With its convenience, ease of use, and cost-effectiveness, WhatsApp is quickly becoming a go-to choice for many companies looking to take their marketing efforts to the next level.

Frequently Asked Questions

1. Is WhatsApp a social media marketing platform?

The answer is yes! WhatsApp is aΒ social media marketing platform. In recent years, companies have discovered that using WhatsApp as a marketing tool can be highly effective. Businesses can connect with their customers effectively and personally by providing customer service through the platform, sending promotional offers, and creating engaging content.

2. How can I earn money from WhatsApp?

WhatsApp can be a great tool to reach customers and build relationships with them. Brands can use it to answer customer queries, provide product updates, run promotions, and even offer personalized services such as customized recommendations or special offers. This can greatly increase customer engagement, boost sales, and build loyalty with existing customers. Businesses can also use WhatsApp to drive traffic to their websites or landing pages by adding a link to their message, which can help increase conversions.

3. Which App is best for selling products?

There are many best apps for selling products. It depends on your own needs and preferences. Each App has its pros and cons, so take the time to research them before deciding which one is right for you.

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